What our customers actually say.
Real reviews from real homeowners across Dallas, Highland Park, Plano, Lucas, Frisco, and DFW. 4.9-star rated on Google. 1,000+ homes lit every season.
Flat-rate pricing. No hidden fees. No service-call fees. Year one you buy the lights; every year after is just a lower flat install price — because you already own them. Insured $2M. W-2 crews. 4.9★ Google.
Every review below is from a real customer in DFW. Read what they said — then call us when you're ready to be the next happy home on the block.
"We used another Christmas light company before and constantly had issues getting them to answer the phone or show up. These guys are the complete opposite — responsive, on time, and they do exactly what they say they will."
"This is our 3rd year using Christmas Lights Experts, and I've already referred two friends who now use them too. Jonathan is fantastic to work with and the results speak for themselves."
"Always a great communicator — reaches out annually to schedule like clockwork. Does great work, replaces bulbs, and organizes everything to be stored easily."
"Jonathan did a fantastic job in our community. Professional, communicative, and the whole process was easy from start to finish."
"First year hiring someone to do my lights and it was the smoothest, easiest process ever! Love the team — most definitely will be a returning client."
"Christmas Lights Experts have been my first choice for several years now. Very well organized, very courteous, and the results are always beautiful. Highly recommend."
Read more on Google
See all 30+ verified reviews and leave one if we've worked together.
★ See Google Reviews →What DFW homeowners say about The Christmas Lights Experts
We've been building our reputation across DFW since 2009 — one happy customer at a time. With a 4.9-star Google rating across 30+ verified reviews and hundreds of multi-year repeat customers across Highland Park, Plano, Frisco, McKinney, Lucas, Preston Hollow, Westlake, and beyond, our work speaks for itself. Here's what customers across DFW say about working with us.
Why our customers come back year after year
Most of our customers don't just use us once — they come back year after year, often for 5, 10, or even 15+ years. Why? Because we deliver what we promise. The same crew returns to their property each season, building deep familiarity with their home and design preferences. Pricing stays locked in for returning customers, no annual increases. The installation looks better each year as we refine the design based on what worked. Customers know they can trust us with their luxury home, their schedule, and their holiday tradition. This long-term relationship model is rare in residential services and especially rare in seasonal businesses.
Highland Park and Park Cities customer feedback
Highland Park and University Park customers consistently mention three things in reviews: craftsmanship of the custom-cut C9 LED work, respect for their historic homes and landscapes, and reliability of in-season service. Park Cities homes have specific architectural and aesthetic expectations — and our installations consistently meet them. Many of our Park Cities customers have been with us since our early years.
Plano, McKinney, Frisco, Allen reviews
Collin County customers (Plano, McKinney, Frisco, Allen, Lucas, Parker, Prosper) frequently mention pricing transparency, on-time installation, and the convenience of the included takedown and storage. For busy professional families in Plano and Frisco, the 'set it and forget it' nature of our service is the biggest selling point. Customers don't want to climb ladders, don't want to store lights in their garages, and don't want to deal with mid-season failures. We handle everything.
Tarrant County luxury reviews
Southlake, Westlake, and Colleyville customers appreciate the concierge service appropriate for their luxury homes. Vaquero Club, Carillon, and Glenwyck Farms customers in particular call out our discretion, professionalism, and craftsmanship. Many of our Westlake estate customers are on multi-year contracts with locked pricing and priority scheduling.
Lucas, Prosper, Celina estate customer feedback
Estate customers in Lucas, Prosper, and Celina mention the scale of work we can handle — multi-acre properties with multiple buildings, gated entrances, and extensive tree wrapping. Standard residential installers don't have the capabilities, equipment, or crew size for estate-scale work. Our customers in this segment recognize that estate-quality Christmas lighting requires estate-capable installers.
HOA and commercial customer reviews
HOA boards and commercial property managers consistently mention three things: pricing transparency (line-item quotes board members can review), insurance documentation (proper certificates of insurance), and project management (we handle multi-property scope without hand-holding from the board). For HOAs evaluating commercial Christmas light providers, working with a local family-owned company like us is significantly different than working with a national franchise.
How to leave us a review
If you've worked with us and would be willing to leave a review, we'd genuinely appreciate it. Google reviews are the most helpful for new customers researching us. Our Google Business Profile is at the easy-to-remember name 'The Christmas Lights Experts DFW.' We also accept reviews on Yelp, Houzz, BBB, and our Facebook page. Constructive feedback is welcome — we continuously improve based on customer input.
More questions answered.
Where can I read your customer reviews?+
We maintain a 4.9-star Google rating across 30+ verified reviews on our Google Business Profile. Search 'The Christmas Lights Experts DFW' on Google or visit our Google Business listing. We also have reviews on Yelp, Houzz, and BBB.
Are your reviews from real DFW customers?+
Yes — every review is from a real DFW customer. Our reviews come from actual addresses across Highland Park, Plano, McKinney, Frisco, Lucas, Preston Hollow, Southlake, and other DFW communities. Each reviewer is a real homeowner who hired us for actual Christmas light installation.
Do most of your customers come back each year?+
Yes — the majority of our customers are multi-year repeat clients. Many have been with us for 5, 10, even 15+ years. Returning customer rebook rate is one of our most important business metrics, and it's exceptionally high.
How do you handle negative feedback?+
We take every piece of feedback seriously. Negative reviews are rare but we respond to all of them publicly and privately. If you ever have an issue with our service, we want to know — and we work to make it right. Customer satisfaction is the foundation of our long-term business.
Can you provide references for luxury or estate properties?+
Yes. For larger projects (estates, HOAs, commercial), we can provide direct references from comparable customers who agree to speak with prospective clients. References are coordinated through our office to respect customer privacy.
Do I pay full price for Christmas lights every year?+
No. Your first season covers your custom commercial-grade C9 LED lights, design, and installation — and you own the lights from then on. Every year after, you pay a lower flat price for just the install and takedown, because the lights are already yours. No re-buying and no surprise increases, and no hidden or service-call fees.
Do you store my Christmas lights, and what does that include?+
Yes — free climate-controlled storage is included. When the season ends we take everything down and store your lights for you, so there's no clutter in your garage and nothing to lose. As long as we store your lights they stay under warranty: we replace bulbs and clips as needed and have everything ready each November. It keeps reinstalls fast and hassle-free, with no service-call fees.
The difference is in the details.
Three things separate professional luxury Christmas light installation from amateur work: materials, craftsmanship, and service relationship. Materials matter because commercial-grade C9 LED bulbs with sealed gaskets and polycarbonate shells last 10-15+ years compared to 2-3 seasons for big-box residential strands. The visible difference at the curb is significant — commercial-grade reads as crisp and elegant; residential-grade reads as fuzzy and inconsistent. Over many years, the cost difference is more than recovered through reliability.
Craftsmanship is where amateur installations fail and professional installations excel. Custom-cut C9 LED strands fitted exactly to your home's rooflines — every gable, dormer, valley, and architectural detail — create the magazine-quality holiday display that template installations simply cannot match. Every bulb evenly spaced. Every line clean. Every transition smooth. The lights look like they were designed for your home specifically, because they were.
Service relationship is what transforms transactional installation into long-term partnership. Free in-season service calls when something fails. January takedown and year-round storage so you store nothing. Lifetime warranty on installed LEDs. Returning customer priority and locked pricing. Same crew returning year after year, building deep familiarity with your home. The difference between installing Christmas lights once and being part of a homeowner's annual holiday tradition is real, and it's the difference our 500+ DFW customers per season come back for year after year.
Three ways to get started today.
Phone or Text
Call or text us directly at (469) 970-2715. Real person, same-day response, no obligation. Often the fastest path to a detailed quote.
📞 Call now →Email thechristmaslightsexperts@gmail.com with your address and brief description. We respond same-day with detailed itemized pricing.
Get a Fast Quote →Online Quote Form
Submit our online quote form with property details. Convenient for thorough information sharing. Same-day response guaranteed.
📋 Quote form →For a simple roofline question or you're planning a full multi-acre estate installation, we respond same-day with the information you need. No high-pressure sales, no obligation, no follow-up calls if you decide not to proceed. Just honest professional service from North Texas's most trusted Christmas light installation company.
Ready to make your home unforgettable?
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